Frequently Asked Questions
Everything you need to know about your journey to healthy, beautiful hair.
How long does shipping take?
We process orders within 1-2 business days. Domestic shipping typically takes 3-5 business days, while international shipping can take 7-14 business days depending on the destination.
Are your hair products safe for color-treated hair?
Absolutely. All Truth And Hair products are formulated to be sulfate-free and paraben-free, ensuring they cleanse and nourish without stripping your professional color.
What is your return policy?
We offer a 30-day satisfaction guarantee. If you are not happy with your purchase, you can return the product within 30 days of delivery for a full refund or exchange, provided it is at least 50% full.
Do you test your products on animals?
No, we are proudly 100% cruelty-free. Truth And Hair never tests on animals, and we ensure our ingredient suppliers adhere to the same ethical standards.
Can I track my order?
Yes. Once your order has shipped, you will receive an email with a tracking number and a link to monitor your package's progress in real-time.
What payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), PayPal, Apple Pay, and Google Pay for a secure and seamless checkout experience.